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Buyer’s Guide & Refund Policy

Last Modified: October 17, 2015

This Policy describes how and when buyers may dispute invoices and receive refunds from QuickListCheck (QLC) for products purchased via our website.

Refunds & Exchanges

No refunds are granted for queries that have been run (used*) by the user, unless there has been an issue that has been reported to us via email (support@quicklistcheck.com) within ten (10) calendar days of the issue.

In the case of unused queries, we will offer partial refunds for a la carte or monthly subscriptions if you are not satisfied with our product within ten (10) calendar days of the date of purchase.

After ten (10) calendar days from the date of purchase, we will consider any refunds on a case-by-case basis. Any issues or disputes should be reported via email (support@quicklistcheck.com). We will respond to these inquiries within five (5) business days.

Cancellation of Monthly Subscriptions

If you are not satisfied with your monthly subscription service, please request cancellation five (5) business days before your payment is due in order to avoid any fees. Cancellations received with less notice may be subject to a pro-rated refund (we’ll do our best to work with our payment processor to reduce any costs to you).

Get In Touch

If you have any questions or concerns, you can contact us via our secure online form.

Notes:

*Used in this context means that a user has conducted a query and a downloadable PDF file was generated.